HEALTH FACILITIES PARTNERS

HIP has been working with public health facilities in order to provide health care to its members. Right now HIP has 6 partner hospitals including 2 National hospital, 2 Referral hospitals and 2 Health centers.

1. Khmer Soviet National Hospital , Started contract in May 2009.

2. Preah Kossamak National Hospital, started contract in January 2010.

3. Chamkarmorn Referral Hospital, started contract in August 2009.

4. Pochentong Referral Hospital,  started contract  in November 2009.

5. Toul kok Health Center, started contract in February 2010.

2. Steung Meanchey Health Center, started contract in May 2010.

Like a new born

"I don't know what I would have done if I had no health insurance. When I got sick, I only had a very small amount of money and I know that would not have been enough to get the necessary treatment. With HIP as my health insurance, I was able to get free health care for my labial cyst surgery. I feel new without the cyst on my mouth and I am not afraid anymore to look at myself in the mirror."

Said SAMBATH, 23, CTW worker

Knowledge Exchange for Technology

A Japanese expert joined HIP and NSSF for three weeks to assess the different solution for digital identification and identify the best one for the future NSSF scheme. The in-depth study and the different meetings gave a good understanding of the options... But the final decision is still to be made...

The japanese expert visiting one HIP health facility to understand the implementation issues

MEMBER IDENTIFICATION AT HEALTH FACILITIES

Why do we need to identify members properly?
We need to identify the members properly mainly to ensure members can be identified and get access to the service but also to avoid fraud, for example members exchanging card or former members using the service.


How can HIP identify the members and know the membership status?
1. When registering with HIP, members get a card 
2. When using the service, the member have to show his card to the hostess so the hostess can check the photo on the card to make sure that he is the right card holder.

 

3. Then, the hostess checks in the system to ensure the membership is still active.

4. The hostess fills in the patient form for the member before he meets with the doctor.  

First HIP NSSF Workshop

HIP and NSSF held their first 3 days joint workshop, from May 4th to 6th, 2011.
This workshop was a great opportunity for HIP and NSSF to share their respective experience related to their main concern: benefit package inclusions and exclusions, communication with workers, workers' representatives and management, identification of the members, monitoring, data management, provider payment mechanisms and customer support.

Munich Re Foundation - 6th International Microinsurance Conference

In November 2010, HIP was invited to present its main findings regarding 'Client Education - Insurance Literacy' at the 6th International Microinsurance Conference organized in Manille by the Munich ReFoundation.

The report of the conference has just been published and can be downloaded here: 6th MicroInsurance Conference Report. On page 43, a detailed summary of the session HIP participated in, Insurance Literacy - Client Education, is presented:

Being clear about health insurance!

"Even if I have never used the service since I became a HIP member, I wish to continue being a member because as I know that what I pay for is for prevention and that we never know when sickness or accidents happen!"